The IBPS Customer Service Associate Recruitment 2025 notification has been released under CRP CSA XV for the recruitment of Customer Service Associate (CSA) posts for the year 2026–27. Conducted by the Institute of Banking Personnel Selection (IBPS), this recruitment offers an excellent opportunity for graduates to join leading public sector banks in India. Interested and eligible candidates can apply online within the given dates.
Last Date : 21st August 2025
Vacancy Details
- Post Name: Customer Service Associate (CSA)
- Recruitment Process: Common Recruitment Process (CRP) CSA XV
- Year: 2026–27
- Number of Vacancies: To be announced by participating banks
Educational Qualification
- A Bachelor’s Degree (Graduation) in any discipline from a recognized University or any equivalent qualification recognized by the Central Government.
- Computer Literacy: Operating and working knowledge in computer systems is mandatory (certificate/diploma/degree in computer operations or studied computer/IT as one of the subjects in school/college).
- Proficiency in the official language of the State/UT for which the candidate is applying is preferable.
Salary Details
- Pay Scale: Approx. ₹28,000 – ₹32,000 per month (varies by bank)
- Includes allowances such as DA, HRA, Medical, and other benefits as per bank rules.
Eligibility Criteria
- Nationality/Citizenship: Candidate must be either
- a Citizen of India, or
- a subject of Nepal/Bhutan, or
- a Tibetan Refugee who came to India before 1st January 1962, or
- a person of Indian origin who migrated from Pakistan, Burma, Sri Lanka, East African countries, etc.
- Age Limit:
- Minimum: 20 years
- Maximum: 28 years (as on 01.08.2025)
- Age Relaxation:
- SC/ST: 5 years
- OBC (Non-Creamy Layer): 3 years
- PwD: 10 years
- Ex-Servicemen, Widows, etc. as per rules
Exam Fees
- ₹175 (inclusive of GST) – For SC/ST/PwBD/Ex-Servicemen candidates
- ₹850 (inclusive of GST) – For all other candidates
- Payment Mode: Online (Debit Card, Credit Card, Net Banking, UPI, Wallets, etc.)
How to Apply
- Visit the official IBPS website – www.ibps.in.
- At the bottom of this post, under Important Links, click on Apply Online.
- Register yourself by providing basic details and obtain a Registration Number and Password.
- Fill in the online application form carefully and upload required documents (Photo, Signature, Left Thumb Impression, and Handwritten Declaration).
- Pay the examination fee online.
- Submit the application and take a printout of the confirmation page for future reference.
Important Dates
- Notification Release: July 2025
- Online Application Start: 1st August 2025
- Last Date to Apply Online: 21st August 2025
- Pre-Exam Training: September 2025
- Online Preliminary Exam: October 2025
- Online Main Exam: November 2025
- Provisional Allotment: March 2026
Important Links
Disclaimer:
WorkInAssam.com provides information based on official job notifications. We are not responsible for any changes made by the recruiting authority. Please verify all details from the official source.
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